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Smart, actionable strategies to help your fitness and wellness business grow.

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How to Start a Spa Business
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How to Start a Spa Business

So, you’re thinking about opening your own spa—how exciting! Maybe you’ve dreamed of creating a peaceful escape for others, or maybe you’re ready to build something of your own in an industry you love. Either way, this is a big, bold step—and yes, it's a great time to start one.  

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Why Boutique Fitness Instructors and Managers Hate Role Plays (And How to Fix It)
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Why Boutique Fitness Instructors and Managers Hate Role Plays (And How to Fix It)

Role-playing can be an incredibly effective tool in a boutique fitness studio setting, helping instructors and staff fine-tune their client interaction skills. It’s one of my favorite, but most underutilized tools. Many dread these sessions because they often feel awkward, forced, and unproductive. When done poorly, role plays resemble a nerve-wracking performance rather than a valuable learning experience. Let’s look at why role plays often fail in boutique fitness studios and how to revamp them into the powerful, skill-building exercises that they can be.

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How's Your Product? The Power of Customer Experience
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How's Your Product? The Power of Customer Experience

Have you ever walked into a fitness class unsure of what to expect, only to leave feeling energized and uplifted? That was my experience this morning at a local fitness studio. The usual instructor was absent, and a substitute took the helm. Despite my initial uncertainty, I was blown away by the class.

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The Power of Knowing Your Clients: Unveiling the WHY Behind Fitness Journeys
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The Power of Knowing Your Clients: Unveiling the WHY Behind Fitness Journeys

As experts in the realm of fitness and wellness, we embark on a journey that transcends mere exercise routines and diet plans. We delve into the intricate tapestry of human motivations, aspirations, and fears. It's not just about sculpting bodies; it's about sculpting lives. Understanding why your clients seek fitness and wellness solutions is the cornerstone of your practice, and here's why.

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Should you discount your fitness or wellness services? NO!
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Should you discount your fitness or wellness services? NO!

Imagine this: You're the proud owner of a fitness or wellness business, and you're eager to attract new clients. The temptation to offer discounts might seem like a surefire way to fill your schedule and boost your revenue quickly. But before you hit the discount button, let's explore why resisting this urge might be the best move for your business in the long run.

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Strategic Planning for Fitness Businesses: Creating a Roadmap for Success
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Strategic Planning for Fitness Businesses: Creating a Roadmap for Success

The fitness industry is booming, with health-conscious individuals seeking quality services and products to support their wellness journey. For fitness businesses, strategic planning is not just a helpful tool—it's a vital roadmap that guides them through the competitive landscape, ensuring they thrive in an environment driven by health trends and consumer preferences. In this blog post, we'll delve into the importance of strategic planning for fitness businesses and provide a comprehensive guide on creating a roadmap for success.

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Are you delegating?
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Are you delegating?

Do you hesitate to delegate tasks to your staff? Maybe you think that no one can do things as well as you do? You’re afraid that a staff member will fail, forget or screw something up? Time to face those fears and get delegating! As a business owner, you can’t afford not to.

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Motivating your Front Desk Staff
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Motivating your Front Desk Staff

Motivating your front desk staff to make sales, rebook services, and make your clients feel special requires a combination of clear communication, incentives, and support. If your instructors, therapists, or trainers serve as your front desk staff these can still apply. Here are some tips that you can consider:

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6 Effective Strategies for Retaining Clients in Your Fitness Business
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6 Effective Strategies for Retaining Clients in Your Fitness Business

I'm sure you've heard it before: it's less expensive to keep a current client than it is to acquire a new client. Retaining clients is crucial to the success of any business, and most fitness business only keep half of the new clients that come through their doors. While attracting new clients is important, it’s equally important to keep current clients happy and engaged. Here are some ways you can improve retention in your fitness business:

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Optimize your MINDBODY Branded App
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Optimize your MINDBODY Branded App

Motivating fitness instructors is crucial for maintaining their enthusiasm, dedication, and effectiveness in their roles. Here are some strategies to help motivate fitness instructors:

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